FAQs

About Our Products

How do I know which products are right for me?
Choosing the right products can be overwhelming. To make it easier, we’ve grouped our products by category on our website. See our categories here. You’ll notice that many of our products fall into more than one category. If you still need help making a choice, our customer support team will be happy to answer your questions: customerservice@amberortonleggings.com

Do you offer free product samples?
We don’t give out free samples, but we often have contests that let you win free products to try. For example, using the hashtag #HowIZhou on social media automatically enters you into a weekly drawing for free product. You’ll also find contest updates and other special offers on Facebook and Instagram. If you are subscribed to our newsletter you should receive a notification about the contests.

Your Orders

How do I place an order?
You can order from this website, through eBay and through Amazon. While our Customer Service Team is available to answer your questions, we do not take orders over the phone.

How do I order if I live outside the U.S.?
We are currently shipping internationally to the following countries:

Australia
Austria
Belgium
Brazil
Canada
China
Croatia
Czech Republic
Denmark
Egypt
France
Germany
Greece
Hungary
India
Indonesia
Ireland
Italy
Malta
Mexico
Netherlands
New Zealand
Philippines
Portugal
Romania
Saudi Arabia
Slovakia
South Africa
Spain
Sweden
Switzerland
Turkey
United Kingdom

We're expanding to other countries quickly so check back for updates. Please contact customerservice@amberortonleggings.com to find out when we'll be shipping to your country.

Can I buy your products in stores?
We're excited to announce that Amber Orton is currently in the process of partnering with key retailers across the United States. Stay tuned for more information.

Refunds
How do I get my money back?
At Amber Orton, we make it easy with our 60-Day Money-Back Guarantee, which covers both open and unopened products. If you’re not 100% satisfied with your product, simply write us at customerservice@amberorton.com within 60 days of purchase, and add “Refund Request” to the subject line. In your email, please include 1) a brief explanation of why you’re unhappy and we will send you the return instructions.

To be eligible for a refund, your purchase must be made directly from our store. If you have purchased an Amber Orton product from another website or a retail location, please contact them directly for order related issues.

Still have questions? Contact us here.